Finding out about your credit status

What to do if you have been denied credit

If you feel that you have been denied credit unreasonably or otherwise wish to look at your credit file and/or improve your credit profile, you can contact any of the 3 Credit Reference Agencies listed below. There are other sites that may claim to be able to do this for you, sometimes at considerably more cost. The consensus of opinion throughout the reputable companies in the finance and credit reference business seems to be that this would be ill advised and unlikely to produce the results you require. The companies listed below are the ones used by reputable finance companies.

Credit Reference Agencies

Equifax
Credit File Advice Centre
PO Box 1140
Bradford BD1 5US
Tel: 0845 600 1772

Statutory Credit Report £2.00. Others available online.
Very helpful website
Website - http://www.equifax.co.uk (Copy and paste the URL into your browser's address bar)

Experian
Talbot House
Talbot Street
Nottingham
NG1 5HF
United Kingdom
Tel: (44) 115 941 0888
Fax: (44) 115 934 4905

Consumer Help Service
PO Box 8000
Nottingham
Tel: 0870 241 6212
Website - http://www.experian.co.uk (Copy and paste the URL into your browser's address bar)
Personal credit report £2.00 or £2.50 if ordered on the phone.
Very helpful website.

Callcredit Plc
Consumer Services Team
One Park Lane,
Leeds.
West Yorkshire.
LS3 1EP.
Consumer helpline - 0870 060 1414
Tel: +44 (0) 113 244 1555
Fax: +44 (0) 113 234 0050
Website - http://www.callcredit.co.uk (Copy and paste the URL into your browser's address bar)
Statutory Credit Report £2.00.
Very helpful website

Other useful contacts

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

The Director General of Fair Trading
Fleetbank House
2-6 Salisbury Square
London EC4Y 8JX

Consumer Help Centre
PO Box 8000
Nottingham

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